Base/non Base transfer error? Can I retrieve?

General
1

Hello,

Attempting to join a Town that requires a fee.

I sent ETH to the address Towns requested at the Join stage using Metamask, regular ETH AFAIK.

Etherscan confirms transfer successful.

Towns says my account has not received ETH.

Have I done something wrong? Is BASE something different to ETH? Can I retrieve it? (Towns must have the key!)

Thanks

3 Likes
2

Still not resolved? Have the same problem with Deposit into ERC20

3

Hey @illiteratetap

Your funds are safe however they were sent using the ETH network. Funds on Towns must be sent via Base Network. It’s still ETH however on a different chain, we’re working on a recovery tool for situations like this where funds were sent using the wrong network.

Keep an eye out on our socials for the release of this tool via @townsxyz on X

4

thanks for update Joe

5

Hey @illiteratetap

The recovery tool for members on Towns who sent funds from the wrong network is live.

Please head to https://recovery.towns.com/ to begin the recovery process, details about this tool can be found on our X - @townsxyztownsxyz

6

Friend, Towns is based on the base network, if you sent regular ETH, the funds are lost

7

Hi Novokhatsky, they are not lost. You can use the Recovery Tool to view the funds and recover them: https://recovery.towns.com/

8

hello, sorry for delay in picking this up.

I connected to recovery.towns.com using the same auth as app.towns.com - the tool shows no funds available on any chain.

I double checked the auth by logging in to app.towns.com, it seems correct. And I have verified using ethscan that the ETH address matching the Base address assigned to my account by Towns does indeed have the ETH which I wish to recover.

What do I do?

Thanks